Your website is your storefront to the world, it is open 24/7 and it represents who you are. Providing great online customer service is important!
ResponseQue is a simple web app that installs on your website and can literally change the way you do business and give you the flexibility to offer online customer service without the fear of being overwhelmed by a mass amount incoming messages.
ResponseQue can effectively automate your online customer service by as much as 80% while still appearing to be live support to your end customer.
This system is not…
ResponseQue is a live customer service app that automatically answers your frequently asked questions and only passes the unique questions on to you.
How does it do this?
Every time you answer a question the system stores a record in an elaborate Q&A database and then uses that data to learn how to answer future questions on your behalf.
You can think of ResponseQue as a virtual customer service receptionist that screens all your incoming messages and answers the most common questions for you automatically and only passes the ones it doesn’t know, on to you.
The best part is that ResponseQue is simple and easy to use for both you and your customers.
With ResponseQue there are no complex installs and you don’t need to be a technical genus to figure it out. In fact most of our clients are up and running in just a few minutes!