ResponseQue is your online customer service solution, live chat, help desk and FAQ’s all rolled into one lean mean automated machine
ResponseQue is Customer Service on Autopilot! Add live support to your website in minutes, completely eliminate spam and junk messages, and accurately automate the responses of up to 81% of your incoming questions!
Giving your website visitors what they want… the option to easily contact you through your company website or web store dramatically improves customer satisfaction, increases referrals and repeat business — and enables you close more sales.
However, just adding a live support option to your company website can quickly overwhelm you with hundreds even thousands of messages in a day. The more traffic you get to your site the more messages you will receive and since ecommerce runs 24/7, your inbox Monday morning can quickly become your worst nightmare.
See most live chat applications out there are designed simply as a communication tool to connect you with your prospects and customers — and adding them to your website is comparable to posting your cell phone number on a freeway billboard — times a thousand!
If you don’t have the right tools to manage the multitude of messages that will inevitably come, you’ll quickly get fed up and the “service” part of your “customer service” and your business will suffer.
ResponseQue is the first live chat application that is designed to learn how to properly answer your frequently asked questions on your behalf. In fact, as much as 81% of your incoming questions over time can be accurately answered by the system automatically.
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