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How To Create Custom Input Forms For Your Website With ResponseQue

You can easily create custom input forms for your website under Manage> Forms. This powerful tool allows you to control what exact data is collected and required from your visitors and all submissions are feed directly into the ResponseQue system.

For example: Let’s say you want to create a Product Return Form for your customers to easily submit a return request to you. All you would need to do is go to Manage> Forms and create a new form. Simply choose the types of fields you want to add to your form on the left side of the window and then configure the field requirements as needed.

You can customize everything from the layout and styles of the form you create (under the CSS section) to the labels and requirements of the data inputs. When you’re done simply click the Generate Form Code button to copy the code snippet into memory and then paste the generated code into the source code of a page on your website. It’s as easy as that!

Now when your customers want to return a product, they can fill out this form on your website and you will be sent all the appropriate bits of information that you need in order to process their request, saving you and your team loads of time and frustration!

How To Integrate Dynamic FAQ Pages Into Your Website

Any category that you setup in the system you can configure to feed a dynamic FAQ (Frequently Asked Questions) page. To do this, simply go to Manage> Categories within your admin console and then click on the FAQ button to the right of the category to generate a code snippet and copy it to memory. […]

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How To Export/Import Data Into The ResponseQue System

You can easily export Q&A, Log and data used to generate Reports by simply clicking the Export option at the top of the data table you are viewing. You can select a few records to only export those, or click the top header checkbox to select all records export. All data is exported in a […]

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How To Edit Your Profile And Setup New User/Agents and Your Entire Team With Access To The System

You can edit your own profile under the Profile section of the admin console and here you can do things like reset your password, change your alias (name that displays on the help widget when you answer questions) and select which categories of questions you would like to see in your message queue. To setup […]

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How To Answer Incoming Questions While At The Same Time Training ResponseQue

ResponseQue is more than just a communication software it is an automation tool. But ResponseQue never guesses the answers to questions, instead you and your team train it how to respond to questions while using the system yourself an here is how you do it… As new questions come into the message queue you can […]

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