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Can Live Chat Support Be Automated?

So your looking for a good live chat software for your website and business? Up until now you have probably thought that live chat is the only customer service solution out there. While live chat software has been around forever and has been widely accepted as the “norm”, new technology has emerged that literally blows traditional chat software out of the water.

See it used to be that any business that had a website was ahead of the game, but now each day thousands of companies move to the web forcing you to again gain a competitive edge to make your business website stand out amongst your competition.

So what will give you a competitive edge and the biggest bank for the buck? The answer is as old as time… you simply need to provide great customer service to your customer when they need it and where they need it. That means if you have a website you need to have online support in place.

The question is how do you add online customer service and keep cost down?

One of the biggest headaches and expenses of adding live chat to your website is the fact that a live person needs to answer every single question. This usually means that you need to hire at least one dedicated person to answer your incoming questions.

But did you know that up to 80% of inquiries that an average business receives using live chat are redundant questions? (In other words… their getting the same old questions).

The customer still needs an answer, but answering the same old questions day after day is costly for you, not to mention frustrating for the person that has to answer the questions.

Sure there are some live chat software out there that allow you to save predefined responses to common questions. But these systems take extra effort to configure properly and still require a live person to initiate the response to the customer.

The answers may shock you… yes there is a better way, there is a software similar to live chat, but that reduces your message volume, eliminates spam and junk messages, is easy to setup and use for both you and your customers and the best part is this system is affordable to you.

For less then the cost of a daily cup of coffee you can have a fully automated efficient and cost effective live chat system. That not only saves you money by providing you with the technology at such a fraction of the cost, but also save you hundreds of dollars each week in customer service overhead.

Get the details on this amazing new technology that is literally a game changer for small businesses like yourself. Watch our video demo now to see this software in action and stay tune for a special offer that you will not find anywhere else!

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