ResponseQue is your online customer service solution, live chat, help desk and FAQ’s all rolled into one lean mean automated machine
ResponseQue is Customer Service on Autopilot! Add live support to your website in minutes, completely eliminate spam and junk messages, and accurately automate the responses of up to 81% of your incoming questions!
Giving your website visitors what they want… the option to easily contact you through your company website or web store dramatically improves customer satisfaction, increases referrals and repeat business — and enables you close more sales.
However, just adding a live support option to your company website can quickly overwhelm you with hundreds even thousands of messages in a day. The more traffic you get to your site the more messages you will receive and since ecommerce runs 24/7, your inbox Monday morning can quickly become your worst nightmare.
See most live chat applications out there are designed simply as a communication tool to connect you with your prospects and customers — and adding them to your website is comparable to posting your cell phone number on a freeway billboard — times a thousand!
If you don’t have the right tools to manage the multitude of messages that will inevitably come, you’ll quickly get fed up and the “service” part of your “customer service” and your business will suffer.
ResponseQue is the first live chat application that is designed to learn how to properly answer your frequently asked questions on your behalf. In fact, as much as 81% of your incoming questions over time can be accurately answered by the system automatically.
The One-To-Many Customer Service Model: Leverage Your Time and Experience
If you run an online ecommerce store watch this video and find out how to boost sales while lowering your cost by simply running your business more efficiently.
Convert Website Visitors Into Leads, Build Trust Through Online Customer Service And Then Convert Them Into Sales… All Automatically!
Have you ever asked yourself how does your current sales funnel interact with your prospects? If it’s like most sales funnels out there it is simply a process of pushing information about your company, product or service to your market. The problem with this approach is that online consumers are demanding more these days. They […]
Increase Online Sales –Put Your Best Face Forward With Outstanding Online Customer Service
It always surprises me that online customer service is often times the afterthought of many businesses, Something they to throw in at the last minute to cut down on customer complaints, returns and bad PR. But if you want to increase your sales, you need to look at the main ingredients that make up a […]
Generating Qualified Leads and Sales Through Your Online Customer Service
Did you know that great customer service is actually an essential part of any good sales funnel? It can actually convert cold traffic into qualified leads and buyers, faster than even a carefully scripted sales message can. Why? Because before anyone subscribes, buys, or signs up for your product or service they need some basic […]
