If you believe, like us, that technology is only as good as the time it saves you, the value it offers to your customers and the sales it helps you close …then we have an app for you!
Every day thousands of prospects visit your website to see what you have to offer. Many of them have questions regarding your products or services.
With 24/7 exposure to the web, incoming questions can easily overwhelm you and your team. If questions are left unanswered, or not answered in a timely manner, many potential customers will become frustrated and leave your website without making a purchase.
In today’s marketplace, not providing great customer service means you’re losing business!
With the ResponseQue automated help desk app you don’t need to hide from your customers anymore. With just a single line of code, ResponseQue can be placed anywhere on your website… your home page, product page, or support page… literally everywhere or anywhere you want.
Now when your prospects have questions, they can simply enter them into a customizable support widget placed on your website.
When ResponseQue receives a new question from your website, it references an internal knowledge-base that sends an answer automatically back to your prospect. If the system is unsure how to answer a question properly, it simply routes the question on to you.
Whether the system automatically answers a question, or routes it to a live representative, you can be assured that your customers and prospects receive an accurate answer each and every time!
Here’s how it works…
When you answer a question through the ResponseQue system it not only sends your answer to the person asking the question, but it also indexes the question in the system to use again in the future.
ResponseQue uses that Q&A data saved in the system to automatically answer up to 81% of your incoming questions instantly and accurately. This allows you to provide quick accurate answers to your customers and prospects where and when they have questions, and that helps you increase sales!
With ResponseQue your inbox is free of spam and junk messages, but the best part is… you only have to answer a question once. ResponseQue improves your customer experience while increasing your efficiency and productivity. With ResponseQue you can service more customers with less effort because you never get overwhelmed with messages.
ResponseQue is a complete online customer service solution for your business. It was developed to address the specific needs of today’s website, providing your customers and prospects with the option to get fast accurate answers and you, with the protection and efficiency to grow your business stress free.
Simplify your business today with ResponseQue.com
