Posts Tagged ‘small business help’

Customer Service Is Everyone’s Job

Wednesday, May 12th, 2010

A completely novel solution

Every business is different; the customers in every industry are different. What works in one situation may not in another. Sometimes, businesses may have go in for a completely novel solution – if that is what will meet the needs of customers. (more…)

Be Proactive With Technology

Wednesday, May 5th, 2010

The Fear of Technology

Small business owners, especially those who started working before the internet explosion, sometimes fear that time and money spent on technology is resources being taken away from ‘core’ business areas such as design, production or sales.

Technology evangelists on the other hand, claim it as the solution to all ills. Where is the truth? (more…)

Customer Service Challenges Unique To Small Businesses

Monday, February 22nd, 2010

How do Small Businesses Differ?

Certain basic rules of engagement apply to all businesses. All businesses operate in a competitive environment where they aim to acquire and retain customers. This is against a backdrop of rising costs, tighter regulations and a globalizing environment. Yet, small businesses often find the challenge tougher due to the smaller scale on which they operate and the fewer resources they command. (more…)

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