ResponseQue.com | Innovative Online Customer Service Software | Smart Query Technology

Automated Help Desk Customer Service Software for Your Website!

alexd — Mon, 06 Sep 2010 17:06:45 +0000

Make Customer Interaction More Appealing By Simply Leveraging The Power of Intelligent Technology and Automation!

ResponseQue is online customer service software for your website. What makes ResponseQue unique, is it’s ability to be trained to automatically answer your frequently asked questions on your behalf. ResponseQue is not just a help desk, knowledgebase, or live chat support software. It is a complete customer support solution. ResponseQue can save your business time and money by just leveraging the power of automation.

ResponseQue is very simple to use and easy to set up. The website has multiple step by step tutorial videos that walk you though the set up process and has live support for any questions that you may have about your software use.You can literally add customer support to every page of your website in less then 15 seconds. Even if you have more then one website, it doesn’t matter, ResponseQue will work across multiple domains (at no additional charge).

What sets ResponseQue apart from all other online customer support software, is it’s ability to be trained. You can literally teach the software to answer questions automatically on your behalf, much like how you would train an employee.

When a question comes into the system that is not unique, but is similar to other questions in the system, ResponseQue™ will display the similar Q&A matches to you. As you type in your answer the system will filter the suggestions down in real-time, refining the results based off of your input.

ResponseQue uses active feeds to easily create FAQ pages, or use them to dynamically feed a knowledge base, or blog. This feature is great for search engine optimization (SEO) because you are indexing questions and answers exactly the way they were entered by your customers.

ResponseQue allows you import and export your data as you please. Use this data to understand your market better, identify weaknesses in your network, create company policy and procedures, or simply to gain new product/ promotional ideas.

ResponseQue also offers multiple tutorial videos regarding the setup and use of its software as well as trained customer support team that stand by ready to assist you with any questions you may have.

Visit http://www.ResponseQue.com to see this software in action for yourself.

Top Secrets To Online Customer Service Success

alexd — Mon, 30 Aug 2010 00:46:43 +0000

Many new online start-up companies overlook the crucial business step of handling customer inquires.

In the mists of marketing and logistical planning customer support gets pushed to the back. However customer service is an extremely important aspect of running a profitable online businesses.

Online business owners need affordable systems that will help them manage the inevitable wave of customer inquiries that come as their business grows. In this day and age customers demand more then email or ticket base support systems, they want instant answers and not only do they require fast answers they also want the right answer.

But how can you offer your customers correct and professional answers in an instant?

Doesn’t this require staff you don’t have and a budget that you can’t afford?

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No, there is a new way of managing online customers. Ground breaking innovative technology is making it possible for business owners to provide instant answers to their customers without increasing customer service staff.

If you are a business owner, marketer, or are planning to launch an online business in the near future you cannot afford to be misinformed.

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Learn why customer support is so important to your business
Know exactly what online customers want
The great fallacy of the popular escalation module
A growing customer service model that actually works
How smart query technology will save you money and valuable time

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Cancel Account

alexd — Mon, 16 Aug 2010 00:08:13 +0000

If you would like to cancel your ResponseQue account simply fill out this simple form to submit your request.

Cancellation requests are processed within 24 hours.

Upgrade Account

alexd — Sun, 15 Aug 2010 23:50:20 +0000

Upgrade or downgrade your account at anytime simply by submitting a request through this form.

Suggest a Feature

alexd — Sun, 15 Aug 2010 23:32:54 +0000

Help us make ResponseQue better. Suggest a feature today.
We value your feedback and ideas!

How It Works – Clickbank

alexd — Wed, 04 Aug 2010 04:11:19 +0000

Integration / Overview

alexd — Tue, 03 Aug 2010 03:03:21 +0000

This training module covers…

How to integrate ResponseQue into your website.
How the Customer Support Widget works.
How to answer a question from the queue.

Profile

alexd — Tue, 03 Aug 2010 02:34:47 +0000

This training module covers…

How to update a users password.
How to create a user alias.
How to receive email notifications from the application.
How does the user access roles work.

Settings

alexd — Tue, 03 Aug 2010 02:34:05 +0000

This training module covers…

How to configure your company’s hours of operation.
How to tweak the queue settings.
How to change your SMTP profile.
How to customize your widget.
How to get your widget code snippet.

Manage

alexd — Tue, 03 Aug 2010 02:33:23 +0000

This training module covers…

How to manage your Q&A records.
How to Import and Export records from the database.
How to create categories to organize your Q&A records.
How to how to get your RSS feed for your categories.
How to create site maps to use for quick reference.
How to customize the messages of the application.
How to create users.