The Widget: How to Seemlessly Integrate ResponseQue

customer service software

This training module covers…

  • How trigger ResponseQue with a link.
  • How to generate a image button.
  • How to generate a floating button.
  • How to use a custom image as a button.

The Queue: How To Answer Questions & Train The System

This training module covers…

  • How to accept & answer questions from the queue.
  • What is a public answer.
  • What is a private answer.
  • How to set your answers to expire.
  • How to respond with a greeting.
  • What is a query back.

How To Structure & Organize Your Application Data

This training module covers…

  • How to edit add and delete Q&A records.
  • How to import or export data.
  • How to create clone Q&A’s.
  • How to create child Q&A’s.
  • How to search for Q&A’s.
  • How to create and manage system categories.

Customize & Configure ResponseQue

This training module covers…

  • How to configure the app with your hours of operation.
  • How to setup your own SMTP email relay.
  • How edit and customize the default application messages.

Top Secrets To Online Customer Service Success

Many new online start-up companies overlook the crucial business step of handling customer inquires.

In the mists of marketing and logistical planning customer support gets pushed to the back. However customer service is an extremely important aspect of running a profitable online businesses.

Cancel Account

If you would like to cancel your ResponseQue account please contact us and let us know to cancel your service.

Upgrade Account

If you would like to upgrade your account please contact us at anytime for an upgrade link, or if your account has been suspended because you have exceeded your data storage limit. You can simply click on the upgrade link located on the top right portion of your application.

Suggest a Feature


Help us make ResponseQue better. Suggest a feature today.
We value your feedback and ideas!

Integration / Overview

This training module covers…

  • How to integrate ResponseQue into your website.
  • How the Customer Support Widget works.
  • How to answer a question from the queue.

Profile

This training module covers…

  • How to update a users password.
  • How to create a user alias.
  • How to receive email notifications from the application.
  • How does the user access roles work.