Conventional Systems Are Poor at Fighting Spam
Spammers are everywhere!
All e-mail users, whether individuals or corporate find that spam is one of their biggest problems. Over 150 billion e-mails are sent out by spammers every day! As soon as businesses list their e-mail addresses, they find that they are flooded with spam. Spam is not just irritating – businesses end up spending time and resources to ensure that genuine customer e-mails are not lost when spam blocking systems are involved.
Spam riding on conventional systems
Most traditional systems are poor at filtering spam. Even in cases where a contact form on the website asks for image or text verification, modern spam bots manage to find their way around your safe guards and access your e-mail addresses directly from your mail server. Plainly listing your e-mail on your site is of course an open invitation to spammers.
The need of the hour
While technology has helped many small businesses deal better with customers, it hasn’t solved all their problems. In fact, technology has created its own challenges. Introducing a web based help desk has in many tasked businesses with more than they can handle. The answer lies in looking at more customer focused support systems which will function intelligently by guiding queries appropriately, filter spam well and get customers the instant service they need.
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